Effective as of 01.11.2026<\/strong><\/p>\r\n Main Stage Ltd.<\/strong>, with registered office and management address at Industrialna str.#1, Sofia 1202, Bulgaria, email\u00a0support@releasesofia.bg<\/a>\u00a0(hereinafter referred to as the\u00a0\u201cCompany\u201d<\/strong>\u00a0or\u00a0\u201cwe\u201d<\/strong>), as the owner of the website\u00a0https:\/\/www.releasesofia.bg<\/a>\u00a0 (hereinafter referred to as the \u201cWebsite\u201d<\/strong>) and organiser of Release Sofia, informs visitors, users and customers of the Website about the personal data we collect and process when purchasing tickets, subscribing to our newsletter and using the Website.<\/p>\r\n The Company is a data controller<\/strong> within the meaning of Regulation (EU) 2016\/679 (General Data Protection Regulation, hereinafter referred to as the \u201cGDPR\u201d<\/strong>) and the Bulgarian Personal Data Protection Act. We process your personal data lawfully, fairly and transparently, in accordance with the principles of purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality, and we apply appropriate technical and organisational measures for its protection.<\/p>\r\n Below you will find information about how we process your personal data, including its collection, use, storage, disclosure to third parties and protection, how long we retain it, and what rights you have at any time.<\/p>\r\n When purchasing a ticket online through More.com<\/strong> (hereinafter referred to as the \u201cTicketing Partner\u201d<\/strong>) or subscribing to our newsletter, you provide us with your email address and name.<\/p>\r\n IMPORTANT:<\/strong> Of all the data requested by the Ticketing Partner, we receive and process only the data specified above. Your payment card details are processed solely by the Ticketing Partner and its payment service provider and are not provided to the Company.<\/p>\r\n When attending our Events, photographs and video recordings in which you may appear may also be processed (see Section 5).<\/p>\r\n When using the Website, cookies may be used. More information is available in our Cookie Policy: https:\/\/www.releasesofia.bg\/en\/cookie-policy\/<\/a><\/p>\r\n We do not sell or disclose your personal data to third parties for their own purposes.<\/p>\r\n Access to your data may be granted only to:<\/p>\r\n If you have any questions regarding the processing of your personal data, please contact us at support@releasesofia.bg<\/a>.<\/p>\r\n Photographs and video recordings are made during our Events and may be used to document and promote the Events, including on the Website, social media and in advertising materials.<\/p>\r\n Information notices will be displayed at the entrance to the Event venue. If you do not wish to be identifiable in a specific photograph or video, please contact us at support@releasesofia.bg<\/a>, and we will remove or blur the relevant image where technically feasible.<\/p>\r\n As a general rule, your personal data is stored and processed within the European Union \/ European Economic Area<\/strong>.<\/p>\r\n If any of our service providers processes data outside the EU\/EEA, this will take place only where appropriate safeguards are in place in accordance with Chapter V GDPR, such as an adequacy decision issued by the European Commission or Standard Contractual Clauses.<\/p>\r\n After the relevant retention periods expire, your data will be permanently and irreversibly deleted.<\/p>\r\n Your personal data is processed only by authorised employees of the Company who are bound by confidentiality obligations and only for the purposes stated above.<\/p>\r\n We apply appropriate technical and organisational measures to protect your data against accidental or unlawful destruction, loss, alteration, disclosure or access, including physical security, differentiated access controls, protection of software systems and network equipment, and encryption where applicable.<\/p>\r\n These measures are reviewed and updated where necessary.<\/p>\r\n In the event of a personal data breach, we notify the Bulgarian Commission for Personal Data Protection within 72 hours where required under Article 33 GDPR. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay in accordance with Article 34 GDPR.<\/p>\r\n In relation to your personal data, you have the following rights:<\/p>\r\n For any request relating to your personal data, including checking the status of an existing request, please contact us at support@releasesofia.bg<\/a>.<\/p>\r\n We may request additional information in order to verify your identity.<\/p>\r\n We respond to your requests free of charge, without undue delay and in all cases within one (1) month<\/strong> of receipt.<\/p>\r\n Where the request is complex or a large number of requests have been received, we may extend this period by a further two (2) months<\/strong>, and we will inform you of the extension within the first month.<\/p>\r\n Where requests are manifestly unfounded or excessive, in particular because of their repetitive nature, the Company may charge a reasonable fee taking into account the administrative costs or refuse to act on the request, in which case we will provide you with a reasoned response in accordance with Article 12(5) GDPR.<\/p>\r\n We do not make decisions or carry out profiling based solely on automated processing of your personal data.<\/p>\r\n If you believe that the processing of your personal data infringes applicable law, you have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP)<\/strong>:<\/p>\r\n Sofia 1592 You also have the right to seek judicial protection.<\/p>\r\n We update this Policy when necessary.<\/p>\r\n1. KEY DEFINITIONS<\/h2>\r\n
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2. WHAT DATA WE COLLECT<\/h2>\r\n
3. PURPOSES AND LEGAL GROUNDS FOR PROCESSING<\/h2>\r\n
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4. RECIPIENTS OF THE DATA<\/h2>\r\n
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5. PHOTOGRAPHS AND VIDEO RECORDINGS FROM EVENTS<\/h2>\r\n
6. TRANSFERS OF DATA OUTSIDE THE EU<\/h2>\r\n
7. RETENTION PERIODS<\/h2>\r\n
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8. DATA SECURITY<\/h2>\r\n
9. YOUR RIGHTS<\/h2>\r\n
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How to exercise your rights<\/h3>\r\n
Response period<\/h3>\r\n
Automated decision-making and profiling<\/h3>\r\n
Right to lodge a complaint with the supervisory authority<\/h3>\r\n
2 Prof. Tsvetan Lazarov Blvd.
Email: kzld@cpdp.bg<\/a>
Website: www.cpdp.bg<\/a><\/p>\r\n10. CHANGES TO THIS POLICY<\/h2>\r\n